As many of you are aware, especially people who attended the Statewide Coordinating Council’s kick-off meeting in the State House on September 23, the statewide coordination initiative is in full swing. Periodically, I will be highlighting major projects that contribute to improving mobility in our communities. In this issue, I would like to draw attention to a One-Click/One Call Center for Veterans (MoVET) in the making; a collaborative effort of three transit authorities, - the Montachusett RTA, Cape Cod RTA and Metro West RTA- the Department of Veterans Services and other stakeholder groups.
Funded by federal and state resources, this unique initiative will provide vital transportation support to 400,000 veterans and their families as they seek jobs, education, healthcare and other services. The objective of the One-Click/Once Call Center is to create a coordinated electronic system that enables veterans to better understand and coordinate their transportation options and to benefit from lower cost public transportation services in Massachusetts.
Through a single website or phone number, individuals will be able to choose services across modalities and providers. Current travel options in the system include mass transit services, volunteer transportation services, carpools, shared rides, and commuter rail options. Currently in beta testing mode, the platform has fixed route information for all 15 RTAs and the MBTA. Additional modules will be added over the next few months as the One Click/One Call Center rolls out.
Please join Richard A. Davey, Secretary of Transportation & CEO of MassDOT and John W. Polanowicz, Secretary of Health and Human Services, for a kick-off meeting of the Statewide Coordinating Council on Community Transportation (SCCCT).
The meeting will be held Monday, September 23, from 11 to noon at the Gardner Auditorium in the State House, 24 Beacon St., Boston, MA 02133
In 2011, Governor Patrick signed Executive Order 530 to establish the Commission for the Reform of Community, Social Service and Paratransit Transportation Service in the Commonwealth. The Commission was charged with assessing the state of ADA paratransit and community transportation in the Commonwealth and providing detailed recommendations for reform. The 16-member Commission held public input sessions throughout the State and issued a report in 2012. In response to the report’s primary recommendation, the Statewide Coordinating Council on Community Transportation was formed to provide continuing leadership on coordinated community transportation services to MassDOT and HHS. The purpose of the kick-off meeting on September 23 will be to introduce Council members, review key recommendations from the report and provide an update on progress in transportation coordination.
Please share this information with any colleagues, constituents, or consumers who would be interested in attending. Please note that there will be no formal opportunity for public comment at the September 23 meeting, but public feedback is always welcome by email at firstname.lastname@example.org. Agency representatives will be available after the meeting to address questions and concerns.
American Sign Language Interpreters and a CART reporter will be present at the meeting. If you also require an assistive listening device or any other accommodation, please call MassDOT at 857-368-9555 or e-mail to email@example.com before September 16.th
Congratulations to members of the North Shore on the Move Mobility Team including:
- Greater Lynn Senior Services
- North Shore Career Center
- Aging and Disability Resource Consortium of the Greater North Shore, Inc.
for organizing a successful symposium on how to design and build more accessible, inclusive, healthy and livable communities.
The event took place in the Wylie Conference Center in Beverly, MA on August 6, 2013. The event brought together 100 participants from around the State to discuss what it takes to build person-centered communities that work for every member of society regardless of age, disability, or financial condition. In a person-centered community the built-in environment is designed by engaging community members in the discussion and has features such as interconnected sidewalks linking residential areas with businesses, curb cuts, bike lanes, parks, and gathering points around town for meeting and socializing. The symposium showcased the latest project on the North Shore, called “The Kiosk for Living Well,” a community pulse point for inclusion and engagement of a wide spectrum of community residents including elderly individuals and people for disabilities.
While mobility - in a sense of transcending physical distance by car, bus, or train - is an important part of livability, it is not the only one. Transportation experts have to work in collaboration with town planners, zoning boards, public health experts, schools, workforce development agencies, community organizations and residents to find out what services a particular community needs to make it livable and satisfy unmet transportation needs at the same time. The new paradigm of delivering person-centered services in transportation is called mobility management. It is a series of concepts and strategies to create a continuum of services to meet the needs of localities including specific cohorts of people for whom mobility may not be reality. While designing custom solutions to local needs offers flexibility, it requires commitment to initiating dialogue with various stakeholders, building new partnerships, and sharing resources at the same time.
The strength of our Statewide Coordinating Council on Community Transportation (SCCCT) lies in the diversity of members representing many stakeholder groups. Our team will rely on advice from SCCCT members, the power of grassroots effort, community dialogue and stakeholder engagement when helping build new transportation services in other regions of Massachusetts. Please be part of our effort to make transportation the link, never the barrier!
It is my pleasure to greet you from my new position as Statewide Mobility Manager in MassDOT’s Transit Division. While new to MassDOT, I am not new to mobility management and coordination. Under the University of Massachusetts Medical School Work Without Limits Transportation Initiative, I worked with many of you in the past and witnessed your dedication to improving the lives of individuals who solely rely on community transportation for mobility. The challenge the Commonwealth faces is to ensure that current and future mobility needs of all citizens are met in a fiscally responsible manner while supporting environmental, energy conservation, public health and economic development goals. We are fortunate in Massachusetts to have state leadership and support for helping MassDOT and its partner agency, EOHHS, to put a strategic framework around statewide transportation coordination while harnessing the knowledge and collaboration of human services agencies, community organizations and advocates, transportation providers, regional planners, and workforce development experts.
In the coming months you will hear more about this work. I will be working very closely with my colleagues at the Human Service Transportation Office to bring you technical assistance, information about best practices, and provide you with the latest updates on progress.
We can make coordinated transportation the link, never the barrier, together! Please feel free to contact us at 857-368-9555.