MassDOT Premiers Spanish RMV Driver's Manual
(Boston, MA) - As part of the Patrick-Murray Administration's transportation reform agenda to strengthen customer service, Massachusetts Department of Transportation (MassDOT) today announced that the RMV Driver's Manual has been translated into Spanish and posted online for customers to download and print.
"This is another step forward in our efforts to reach out to all of our customers and better understand their individual needs," said Registrar Rachel Kaprielian. "We want to ensure all Massachusetts drivers understand the universal language of safety on our roadways."
Spanish is the second most popular Class D leaner's permit exam behind English, and is available at automated testing stations (ATS) located in full service RMV branches. Translations for the Spanish ATS questions are also being updated.
Paper Class D learner's permit exams are also offered in 25 different foreign languages: Albanian, Arabic, Armenian, Chinese, Czech, Farsi, Finnish, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Khmer, Korean, Lao, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu and Vietnamese.
The new Spanish driver's manual, posted online at www.massrmv.com, was translated by Baystate Translators Inc. In addition to the Spanish manual, volunteers are now translating the driver's manual into Korean. Once completed, the RMV also hopes to publish this version on the web.
MassDOT's RMV division serves more than 4.7 million licensed drivers and handles 5.9 million vehicles. In the last two years, a dozen new services have been added to the RMV website online branch at www.massrmv.com including license renewal, ID and registration transactions, Fast Lane transponder orders, driving record requests and title or lien searches.
For transportation news and updates, visit the MassDOT blog at www.mass.gov/blog/transportation or follow MassDOT on Twitter at www.twitter.com/massdot.