2009 News

MassDOT RMV Inspectors Target Brockton School Transports
Surprise Crackdown Finds Safety Violations

November 19, 2009

(Brockton, MA) - In the second city crackdown so far this year, MassDot RMV division inspectors and Brockton police officers uncovered a number of safety violations following an undercover surprise inspection on 85 school transport vehicles carrying infants and youngsters to Brockton elementary schools and day care centers.

Patrick-Murray Administration Unveils First RMV Interactive Web Service
New online experience makes it easier to get a new license at branches

November 12, 2009

(Springfield, MA) - Massachusetts Department of Transportation (MassDOT) officials today launched a new interactive web experience for Registry of Motor Vehicle customers at the Springfield branch where the service was first piloted. First-time drivers and new residents who want to convert their out-of-state license can now pre-stage their permit or new license application online at www.massrmv.com. The program is expected to speed up the time it takes to process new license transactions and eliminate repeat visits to branches.

Patrick-Murray Administration Opens New RMV Branch
Local and State Partnership Reflects Transportation Reform's Focus on to Improving Customer Service

October 30, 2009

(ATTLEBORO) - Friday, October 30, 2009 - As part of the Patrick-Murray Administration's transportation reform, Lieutenant Governor Timothy Murray and Registrar Rachel Kaprielian today joined state and local officials for the grand opening ceremony of the new Registry of Motor Vehicles branch in the Shang Building located in downtown Attleboro. Through this local and state partnership, the city will provide rent-free space for the new RMV express office, which supports the administration's transportation reform efforts to increase savings and improve customer service. Additionally, the new RMV expects to create more foot-traffic in the area, likely boosting the city's efforts to revitalize the downtown business district.

Patrick-Murray Administration Deploys 5th Annual Operation Yellow Blitz
RMV, Local Police Nab Drivers for Illegally Passing School Busses

October 07, 2009

(Boston, MA) - RMV Inspectors and local police officers netted at least 136 drivers in more than 110 communities as part of a statewide undercover operation targeting illegal drivers during National School Bus Safety week. This is the fifth year the RMV has organized "Operation Yellow Blitz" to catch motorists who fail to stop for school busses that are picking-up or dropping-off student passengers.

Patrick-Murray Administration Launches New Rmv Reminder Service
Secure Electronic Notification Program Builds on Transportation Reform

October 07, 2009

(Boston, MA)-As part of Governor Deval Patrick's reform plan to make transportation agencies more accountable to commuters, the Registry of Motor Vehicles is reinstating courtesy notices for driver's license and MA ID renewals that were discontinued last December. The RMV partnered with a private Massachusetts electronic messaging firm to develop a secure notification service at no cost to the taxpayer that will alert customers a month before their license expires by email, phone or text message.

RMV Enhances Customer Convenience of Virtual Branch
Numbers Show More Drivers Getting Service Online

October 05, 2009

(Boston, MA)-The Registry of Motor Vehicles is updating several online services, beginning with the change of address function, to make internet service more customer friendly and eliminating delays in processing transactions. The latest changes follow a two-year effort to build a full service virtual branch that has resulted in a 36% increase in customer internet traffic.

Lottery Winners Announced

September 09, 2009

(Boston, MA)-Registrar Rachel Kaprielian announced the winners of the RMV's low number license plate lottery following a live drawing on WBZ radio's "NightSide" program with host Dan Rea. This year a record 6,634 applicants competed for 168 low number registrations, including 151, 19F and 9969.

Patrick-Murray Administration Unveils New Traffic Cameras to View Statewide Traffic Flow in Time for Busy Labor Day Weekend

September 03, 2009

(Boston, MA)-In anticipation of heavy traffic on Labor Day weekend and as part of the Patrick-Murray Administration's commitment to provide travelers with the best possible information online, Transportation Secretary James A. Aloisi, Jr. today announced that MassHighway's (MHD) internal system of 70 live traffic cameras will be available for public viewing on the agency's website at www.mass.gov/511/cameras. Prior to Memorial Day the Massachusetts Turnpike unveiled a set of live traffic cameras on its website at: http://www.masspike.com/travel/cameras.html.

RMV Sets Idle Times for Cleaner Air on Campus
New Law Cuts Vehicle Exhaust Exposure

August 31, 2009

(Boston, MA)-The Registry of Motor Vehicles has enacted regulations that ban motor vehicles from unnecessary idling on school grounds across the Commonwealth as part of the so-called idle free law which went into effect August 21, 2009. The new law requires school districts to post signs that advise parents, students, teachers, bus drivers and visitors of the ban against leaving a motor vehicle engine idling on any private or public pre-school, elementary, vocational or secondary school property.

RMV Volunteers at 17th Annual Massachusetts Stand Down

August 28, 2009

17th Stand Down-Reg. Mgr. Joe O'Neill has helped organize several Stand Downs(Boston, MA)-Hundreds of homeless and at-risk veterans today received licensing and ID services at the Chinatown branch as more than 15 RMV staffers took part in the 17th Annual Massachusetts Stand Down. The program brings together a wide range of specialized resources and social service agencies to provide critical benefits and assistance to veterans.

RMV Opens Second MassPike Branch
Patrick Administration Initiative to improve transportation services

August 17, 2009

RMV Express branch officially opens at Natick MassPike rest stop - from Left: McDonald's Paula Wright, Gulf's Terry Murray, RMV's Aric Warren, MTA's Steve Jacques, Registrar Kaprielian, Ex. Director Mullan, McDonald's Don Wright and RMV's Lorraine Lague(Natick, MA)- The Registry of Motor Vehicles today opened a second branch on the MassPike at the eastbound Natick service plaza a week after launching commuter registry services at the eastbound Charlton rest stop. The shift from private-leased offices to rent-free facilities owned by other transportation or public agencies exemplifies the type of reform called for in historic legislation to reorganize and unify the Commonwealth's transportation services. It represents a major shift in the RMV's business model that is expected to save millions of dollars and improve customer service.

RMV Move to MassPike Service Plaza Heralds MassDot Reform
Transportation agencies join together under Patrick Administration drive to improve customer service

August 10, 2009

Registrar Kaprielian with Michael Chesitis--Charlton's first customer.(Charlton, MA)- The Registry of Motor Vehicles today opened a new full service branch in Charlton heralding an innovative business model that's expected to improve service not only for RMV customers, but for all commuters who use the Commonwealth's transportation systems. The move from a privately-leased office in Southbridge to a rent-free facility at a MassPike rest stop saves the RMV leasing costs, offers licensing and registration service where drivers mass and opens the service plaza to the community.

RMV Unveils New, Streamlined Customer Service Plan

July 3, 2009

(Boston, MA)- Responding to new budget constraints, Registrar Rachel Kaprielian today outlined a plan to restructure and modernize Registry of Motor Vehicles customer service resources to help Massachusetts' 4.6 million drivers shift to a new way of getting license, registration and motor vehicle services.

RMV Puts Classic License Plates Up for Grabs in Annual Lottery

June 8, 2009

(Boston, MA)- Registrar Rachel Kaprielian today announced the opening of the 2009 RMV low number license plate lottery. Applicants in this year's drawing will be vying for 169 of the most sought after Massachusetts license plates, including 7A, 3333, V36 and 66X.

RMV Expands Customer Services at Easthampton Branch

May 21, 2009

(Boston, MA)-The Registry of Motor Vehicles has doubled the work capacity at the Easthampton branch to better serve customers who are making the shift from the Hadley office which closed May 13, 2009. Registrar Rachel Kaprielian said many Pioneer Valley customers also have the option to go "online" instead of "in line" to get even quicker RMV service.

RMV Drives Home Safety Message with "Operation Graduation"

May 14, 2009

(Boston, MA)-RMV inspectors and local police surprised teenage drivers at 33 high schools today during a state-wide effort to get them to drive safer during the prom and graduation season. Dubbed "Operation Graduation", enforcement teams set up unannounced safety checks to reward teen drivers who were in compliance with the state's junior operator and safety belt laws and warn those in violation about the consequences.

RMV Issues New Registration Design
New Look is part of Patrick Administration Reforms

April 22, 2009

(Boston, MA)-In a cost-cutting measure that's expected to save thousands of taxpayer dollars, Registrar Rachel Kaprielian today unveiled a new look for Massachusetts motor vehicle registrations. The new form which RMV branches will begin issuing today is now being printed on standard plain white paper rather than perforated card stock that cost $50,000 a year to pre-print.

Patrick Administration Unveils Newest RMV Web Service

Customers now have secure online access to driving records

(Boston, MA)-Massachusetts Registrar Rachel Kaprielian today announced that Massachusetts drivers will now be able to view their driving record online and have the ability to download or request a certified copy. The RMV added the driver record transaction to its growing list of "Express Lane" services on the Agency website at www.massrmv.com.

Patrick Administration Expands RMV Service

March 27, 2009

Registrar Kaprielian and AAA's Mark Shaw launch pilot with RMV and AAA officials(Boston, MA)-As part of the Patrick Administration's ongoing reforms to create more customer-friendly transportation agencies, the Registry of Motor Vehicles today announced it will partner with AAA Southern New England on a pilot program to expand locations and hours for limited Registry services

RMV and Mass Courts Launch "E-Conciliation" for Criminal Drivers

March 16, 2009

(Boston, MA)-Registrar Rachel Kaprielian and District Court Chief Justice Lynda M. Connolly today announced the successful launch of a joint program to electronically transfer criminal dispositions from Massachusetts district courts to the RMV on a daily basis.  The automated reporting program is designed to streamline a cumbersome administrative function at the courts and the RMV.  It will significantly reduce delays in processing the information used to revoke driving privileges where such action is legally permissible.

RMV Goes Red for Women's Heart Health

February 6, 2009

RMV Goes Red(Boston, MA)-Registrar Rachel Kaprielian today joined hundreds of RMV employees to drive home an important message that what you wear for one day can make the difference between life and death. At more than 18 RMV branches across the state, workers donned red clothing in support of the American Heart Association's national "Wear Red for Women Day."

Patrick Administration Opens Revere RMV

January 26, 2009

Registrar Kaprielian, state and local leaders officially open Revere(Revere, MA)-Registrar of Motor Vehicles Rachel Kaprielian joined state and city leaders to officially open the newest RMV office whose location in Revere is expected to enhance customer services at a number of other branches. The Bell Circle branch replaces the Melrose RMV which closed its doors last Friday.

RMV Honored for Green Initiative

January 14, 2009

The RMV's Joyce Mover and Charles LaRocca (middle) receive VINtek's green award from COO Troy Moore (left) and Larry Highbloom, President(Boston, MA)Registrar Rachel Kaprielian today announced that the RMV's Electronic Title Management Program (ELT) has been recognized by VINtek, a national lien processing firm for replacing paper lien notices and releases with electronic files.

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