Patrick Administration Moves North Adams RMV to Downtown
(North Adams, MA) - Registrar of Motor Vehicles Rachel Kaprielian joined North Adams state and city leaders to officially open the newest RMV branch, cutting the ribbon on an office that is expected to bring more foot traffic to downtown shops and businesses.
"The RMV has been a committed partner in North Adams for at least 70 years," said Registrar Kaprielian. "This new site with its more efficient lay-out allows the RMV to save costs without sacrificing any services for customers."
"We are very pleased that the RMV is moving to downtown North Adams," said Mayor John Barrett III. "This new location, which neighbors other federal and state agencies, will offer more one-stop-shopping conveniences for our residents."
"The new downtown North Adams location will add a convenience factor to all who conduct business at the RMV," said State Senator Benjamin B. Downing (D-Pittsfield). "Not only will the new location be easily accessed and centrally located, but it will make use of a more efficient floor plan, which will enhance customer transactions."
The RMV is saving leasing costs at the new branch by slightly down-sizing square footage. But a more efficient office layout will allow the staff to serve the same number of customers or more than the old location. Last month, more than two thousand customers visited the former North Adams branch.
The new Main Street office will also offer improved handicapped access and dual work stations that allow customer service representatives more flexibility in handling licensing and registrations.