Responding to the needs of consumers and law enforcement officials, Registrar of Motor Vehicles, Daniel A. Grabauskas today introduced a newly redesigned inspection sticker. The new sticker is easier to read and has an improved design to ensure that it will remain bonded to a vehicles windshield.
"The Registry heard the concerns raised by consumers and law enforcement officials," said Registrar Grabauskas. "They wanted a sticker that was easier to read, and we needed to address, with our vendor, the fact that the stickers were not sticking properly."
The current inspection sticker was designed more than two years ago and implemented when the enhanced emissions program began last October. That sticker included both the specific day and month by which a vehicle must be re-inspected, which differed from the old system that simply indicated which month. Upon becoming Registrar, Grabauskas changed back to the former system allowing drivers the entire month to get their vehicle re-inspected. Therefore, the new sticker prominently displays only the stickers month of expiration. This single number will be larger so that law enforcement officials may more easily read them, and consumers will be reminded when it is time to get re-inspected.
The Registry also addressed the problem of the quality of the current sticker by replacing its border-adhesive design with a stronger full-surface adhesive.
"Many of the stickers used currently are peeling in the summer heat," added Grabauskas. "The new stickers will hold up under the sun."
For those who currently have problems with their sticker, the Registry will also make available clear adhesive patches that will cover stickers already on vehicles to ensure that they will remain attached until your next inspection. Beginning in August, this patch will be available free of charge at all inspection stations. Drivers need only to stop by and pick one up.
Software used to produce the new stickers is currently being installed by Keating Technologies. Installation of this software in all of the more than 1,200 inspection stations statewide is scheduled for completion this month.
The redesign of the inspection sticker is another step by the Registry to improve customer service. For more information about changes at the Registry and the inspection program please check out our website www.massrmv.com.
Below is a sample of the new inspection stickers.
Members of the media, please contact the RMV Public Relations Department for more information: firstname.lastname@example.org.