The Official Website of The Massachusetts Department of Transportation - Highway Division
Violation Processing System
Home > Violation Processing System
Violation Processing System

To pay or appeal electronic toll violations issued to an out of state registration / license plate (what's this?) and no cash toll violations (what's this?), please follow the links on the left. You will need your violation number. If you have lost your violation number, please send an email and include the following information:

  • Name and address of the registered owner(s)
  • License plate number/state
  • Your contact information
You will receive our reply Monday-Friday during normal business hours. To ensure receipt of our response, add to your e-mail address book and safe sender list. Monitor your “Junk” and “Spam” folders for e-mails from

If you have received an electronic toll violation notice from a state other than Massachusetts, you must follow the appeal or payment instructions for that state. E-ZPass Massachusetts is unable to process payments or appeals regarding violations issued from other states.

If you have received a Pay by Plate MA invoice, you may pay online.
Translation Disabled  | Translation Support