Individual E-ZPass MA accounts can be opened online and in person at the Auburn, East Boston, Natick, Saugus and Boston E-ZPass Customer Service Centers, as well as the RMV locations, AAA Offices and retail locations listed below.
If you open an individual account at one of these partner locations;
- you must wait three (3) business days from the day you received your transponder before it can be used on the MassPike, Sumner Tunnel, Ted Williams Tunnels and the Tobin Memorial Bridge.
- you must wait three (3) additional business days before your transponder will be accepted out of state on E-ZPass toll roads.
- additional services, information or additional transponders for your account are not available. They can be requested at one of the E-ZPass MA Customer Service Centers or by calling 1-877-627-7745, please have your 4 digit PIN and account number ready to access your account information.