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For Immediate Release: 04/08/2015
CONTACT: MassDOT Press Office: 857-368-8500

MassDOT, RMV Upcoming Overnight Service Interruptions

BOSTON – Thursday, April 9, 2015 –The MassDOT and Registry of Motor Vehicles Division websites and telephone services will be temporarily unavailable during the 12 hour period beginning on Friday night, April 10th from 8pm to Saturday morning, April 11th at 8am.

The service interruption will allow for MassDOT Data Center upgrades including backup power supply replacement to improve service reliability.

MassDOT and and self-service telephone transactions at 857-DOT-8000 will be unavailable for customer transactions during the outage.

Two additional 12-hour service interruptions yet to be scheduled will be required prior to June to complete the upgrades.

The outages do NOT affect E-ZPass services. Customers can access their accounts online and make Pay by Plate payments online.

As always, RMV customers are encouraged to renew their driver’s license at least one week in advance of its expiration. Licenses may be renewed up to 12 months prior to the expiration date. Customers are also encouraged to renew their registration at least ten days in advance. Registrations may be renewed up to six-months prior to the expiration date. Commercial motor vehicles weighing 55,000 pounds or greater cannot be renewed through this service. More than 4 million Registry transactions were conducted online in 2014 up from 3.6 million in 2013. We apologize for any inconvenience these upgrades may cause.

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