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Office of Civil Rights

The Office of Civil Rights assists the Secretary and CEO of MassDOT in the development of policies and programs regarding civil rights in the state transportation arena and is responsible for the monitoring and compliance of civil rights policies and executive orders, including but not limited to affirmative action, diversity, ADA and sexual harassment policies, ensuring that the Massachusetts Department of Transportation complies with all state and federal affirmative action and civil rights laws. MassDOT's mission includes ensuring non-discriminatory, equitable, accessible and safe public transportation, enhancing the social and economic quality of life for all protected class individuals, including Vietnam Era Veterans and Persons with disabilities.

The Office of Civil Rights is broken down into three units: Internal Operations, External Operations and Contractor Compliance.

Internal Operations

The Massachusetts Department of Transportation (MassDOT) is committed to creating a culture of inclusion that values and promotes diversity and equal opportunity for all individuals. MassDOT is committed to maintaining a community which recognizes and values the inherent worth and dignity of every person; fosters tolerance, sensitivity, understanding, and mutual respect among its employees; and encourages each employee to strive to reach his or her own potential.

All programs, activities, and services provided, performed, licensed, chartered, funded, regulated, or contracted for and by MassDOT shall be conducted without unlawful discrimination based on race, color, age, gender, ethnicity, sexual orientation, gender identity or expression, religion, creed, ancestry, national origin, disability, veteran’s status (including Vietnam-Era Veterans), or background. Equal opportunity and diversity shall be protected and affirmatively promoted in all its programs, activities, and services. Non-compliance shall subject violators to such disciplinary or remedial actions as permitted by law. This provision applies, but is not limited to, the use and operation of facilities owned, leased, funded or subject to control by the MassDOT. Additionally, MassDOT promotes the full realization of equal employment for women, minorities, persons with disabilities and persons through its affirmative action program.

Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) or to file a complaint of discrimination should contact the MassDOT's ADA Coordinator, please see Contact Us below.

External Operations

On-the-Job Supportive Services Program
On-the-Job Supportive Services (OJT/SS) funds are allocated to states to assist in developing and implementing an approved, cost effective and meaningful OJT/SS program. This Federal Highway Administration OJT/SS Memo (93 kb PDF) provides additional information about the program.

National Summer Transportation Institute
The Massachusetts Summer Transportation Institute is a four week pre-engineering program at Merrimack college, UMass Boston and UMASS Amherst campuses to immerse rising junior high and high school students in transportation-related engineering disciplines.

Capacity and Contracts, Grow Your Contracting Business:
Join MGCC and Next Street for a 5-day workshop series for M/W/SBEs who want to build capacity and grow their businesses to procure state contracts in public construction.

Title VI:

Title VI of the Civil Rights Acts of 1964 ensures that no person in the United States shall on the grounds of race, color, national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance from the Federal Transit Authority (FTA) and Federal Highway Administration (FHWA) funded programs. Under additional Nondiscrimination statutes age, sex and disability are applicable to Federal programs in addition to programs receiving federal financial assistance due to the Civil Rights Restoration Act of 1987.

To review MassDOT’s official Title VI Policy Statement for FTA Programs, please click Title VI Non-Discrimination Policy Statement (66kb PDF).

Contractor Compliance Unit

The Contractor Compliance Unit is responsible tor monitoring and enforcing various activities on all MassDOT construction and engineering projects. The focus of our office is on ensuring equal employment opportunity within the individual contractor workforce, on-the-job training program requirements and compliance with state and federal requirements for minority, women and disadvantaged business enterprises.

MassDOT is committed to maintaining an active Contractor Compliance Program to ensure non-discrimination of the contractor's employment practices as required by federal and state laws, regulations and policies. We are committed to work with every MassDOT contractor to ensure that they meet their civil rights obligations through our review of contractor and subcontractor activities in accordance with contract specifications. For business opportunities, contact the Highway Division's Business Center, Highway Division's Plan Holder Search, Highway Division's Advertised Projects and Bid Open Schedule, Comm-PASS, SDO and/or the Transit Division's Business Center.

Unified Certification Program
Pursuant to 49 CFR Part 26 EOT Subparts D and E, MassDOT has established a Massachusetts Unified Certification Program ("UCP") at the Supplier Diversity Office (SDO) for all recipients and individuals seeking to do business with transportation agencies as Disadvantaged Business Enterprises (DBEs). If you feel that you've been wrongfully denied UCP certification, please review our Removal of DBE Eligibility Process for instructions on how to file an appeal.

Contract Compliance Reporting
The Equitable Business Opportunities Solution (EBO) is an Internet-based management and control application that provides MassDOT with the ability to develop, implement and monitor a Civil Rights, Labor Management and Disadvantaged Business Enterprise program based on the U.S Department of Transportation, 49 CFR Part 26 regulations. It also dramatically reduces that time necessary to process contractor payroll information.

Contact us:

Massachusetts Department of Transportation
The Office of Civil Rights
10 Park Plaza
Boston, MA 02116
Phone: 857-368-8580
TTY: 857-368-0603
Fax: 857-368-0602
Email: MASSDOT.CivilRights@state.ma.us

**MassDOT is an equal opportunity employer and provider of services.

**These documents are available in alternative formats upon request.

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