Tunnel Awareness Campaign

MassDOT along with public safety partners announced a public awareness campaign to inform motorists of the steps they should take in the event of an accident or breakdown inside the Metropolitan Highway System Tunnels.
“Drivers finding themselves involved in a crash, or stuck in a disabled vehicle, need to know the safest plan is to remain in their car until help arrives,” MassDOT Secretary and CEO Richard A. Davey said.
Along with encouraging drivers to remain in their vehicles, the campaign reminds drivers that video streams of the tunnel system are monitored 24/7 by MassDOT’s Highway Operations Center. State Police are ready to respond to tunnel incidents within minutes.
To increase tunnel emergency awareness, an informational brochure is being handed out for the first time today at toll plazas on the Tobin Bridge, the Airport Tunnels and the Allston/Brighton plaza. Fast Lane customers will receive this information via email as part of their monthly statements. Also, billboards with tunnel awareness tips are now in rotation on the digital boards along I-93 in Medford and Stoneham.
The awareness campaign was created in the wake of the death of a motorist inside the O’Neill Tunnel in November 2011.
Other tips for drivers include: pulling to the side of the road, activating hazard flashing lights and calling 911. If there is fire, drivers should turn off the engine and immediately exit the vehicle
Learn more about MassDOT tunnel safety reports and initiatives.