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Massachusetts Department of Transportation

The mission of the Massachusetts Department of Transportation is to deliver safe and efficient transportation services across the Commonwealth by building a culture of innovation and respect that makes customer service and public safety top priorities. Your comments are valuable in our constant pursuit to provide the highest quality services. Please Contact Us with any questions, comments or suggestions you may have.

Massachusetts Department of Transportation

10 Park Plaza, Suite 4160
Boston, MA 02116
617-973-7000
Email Us
Toll Free - 877-MA-DOT-GOV (877-623-6846)
Fax: (617) 973-8031
(TTY) 617-973-7306

Office of Transportation Planning:

617-973-7313
Fax: 617-973-8035
Email Us

Highway Division:

617-973-7800
(TTY) 617-973-7306

To Report an Emergency or for Emergency Roadside
Assistance
- Dial 911


511 - Traveler Information -
Cell Phone - 511
Land Line:
  • Metro Boston: (617) 986 - 5511
  • Central Mass: (508) 499 - 5511
  • Western Mass: (413) 754 - 5511
FAST LANE (Electronic Toll Collection Program) -
Toll Free 1-877-627-7745

Transit Division:

MBTA
617-222-3200
Toll Free 1-800-392-6100
TTY 617-222-5146
Customer Comment Form
Mass Association of Regional Transit Authorities
617-248-0351

Listing of Regional Transit Authorities

MassRIDES
1-888-4COMMUTE (888-426-6688)

Registry of Motor Vehicles Division:

(617) 351-4500
Toll Free 1-(800) 858-3926 (Western Mass only)
1-(877) RMV-TTDD (877-768-8833)
E-mail Feedback

MassDOT Aeronautics Division:

Logan Office Center
One Harborside Drive
Suite 205N
East Boston, MA 02128-2909

617-412-3680
Fax: 617-412-3679 
To report an emergency condition, please call 911 immediately.

Please contact the RMV and MBTA directly (see above), for all other e-mail inquiries:


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